Frequently Asked Questions about 'My M&M's' (https://www.mymms.com)

1. What is 'My M&M's'?

'My M&M's' is a personalized service that allows you to create custom M&M's candies with your own text, images, and colors. It's perfect for personal treats, gifts, or promotional materials.

2. How do I order custom M&M's from 'My M&M's'?

To order custom M&M's, visit the official website at https://www.mymms.com. Follow the simple steps to choose your design, select your candies, and place your order online.

3. What types of customization options are available?

You can customize your M&M's by choosing different colors, adding text, uploading images, and selecting special themes for occasions like birthdays, weddings, or holidays.

4. Is there a minimum order requirement?

Yes, there is a minimum order requirement of one bag of custom M&M's. Each bag contains approximately 1.69 ounces of candies.

5. How long does it take to receive my custom M&M's?

The production time for custom M&M's is usually around 3-5 business days. Shipping times may vary depending on your location and chosen shipping method.

6. Are custom M&M's safe for consumption?

Absolutely! Custom M&M's are made using the same high-quality ingredients as regular M&M's and undergo strict safety and quality control measures.

7. Can I use custom M&M's for commercial purposes?

Custom M&M's are primarily intended for personal use. However, they can be used for small-scale promotional events. For large-scale commercial use, please contact Mars Wrigley Confectionery directly.

8. What payment methods are accepted?

'My M&M's' accepts various payment methods including credit/debit cards, PayPal, and sometimes gift cards, depending on availability.

9. Do custom M&M's come in different sizes or quantities?

While the standard size is approximately 1.69 ounces per bag, you can order multiple bags to meet your needs. Larger quantities might be available upon request.

10. Is there a return policy for custom M&M's?

Due to the personalized nature of custom M&M's, returns and exchanges are generally not accepted unless there is a manufacturing defect. Please review your order carefully before submitting it.

11. Can I track my order?

Yes, once your order is processed, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.

12. Are there any restrictions on the images or text I can use?

Yes, there are guidelines regarding the content of images and text. Offensive, inappropriate, or copyrighted material is not allowed. The website provides detailed instructions during the customization process.

13. Can I reorder previous designs?

Unfortunately, once an order is completed, it cannot be reordered exactly as it was. However, you can use similar designs and text for new orders.

14. Do custom M&M's have a shelf life?

Yes, custom M&M's have the same shelf life as regular M&M's, which is typically about one year if stored in a cool, dry place.

15. Where can I get more information about 'My M&M's'?

For more information, you can visit the official 'My M&M's' website at https://www.mymms.com or contact their customer service team for assistance.